PRIVACY POLICY
Privacy Policy
At Krull Studio, we are very aware of the need for appropriate protection and responsible processing of all personal information we receive, and we give data security and confidentiality high priority. This privacy policy provides clear guidelines for how Krull Studio processes your personal information, and we update our policy on an ongoing basis in accordance with internal processes and applicable legislation.
Krull Studio ensures confidentiality in relation to your personal data. We are responsible for personal information submitted via www.krullstudio.dk.
The following explains how we use the personal information you provide and/or submit when visiting our website and using the various services on our website.
Collection of information
Krull Studio collects information about you when you actively submit information to www.krullstudio.dk, subscribe to the newsletter, place an order, participate in competitions and/or take part in other activities on the website. You will be informed when personal information about you is collected. The information we collect may include your name, email address, home address, telephone number and similar identifying information, information about online purchases and your navigation on the website.
When you submit information, you will be informed whether providing it is voluntary or required to complete the requested action, for example completing a transaction in our webshop.
We collect your personal information in one or more of the following situations:
- When you make an online purchase at www.krullstudio.dk
- When you subscribe to the Krull Studio newsletter
- When you participate in a Krull Studio competition
Subscribing to our newsletter
By entering your information and subscribing to the newsletter, you consent to Krull Studio collecting and processing your personal information for the purpose of sending you our newsletter. Krull Studio receives and can access this information, and you may withdraw your consent at any time.
How we use personal information
Personal information is collected and used for the following purposes:
- Fulfilling an order in our webshop
- Newsletter subscriptions
- Participation in competitions or other events
- Sending other marketing material, including invitations to events and discount codes
- Collecting and evaluating customer reviews
- Purchase-history overview
- Statistics and analysis of traffic on www.krullstudio.dk
- Other marketing activities
Krull Studio maintains statistics about which areas of the website users visit and which products are favourites. These data do not contain personal information. The collected data give us knowledge about how users use the website and are used to improve it. We do not sell information about users' use and navigation on our website, nor do we sell or distribute information about your purchases to third parties.
Disclosure to other data controllers
Your personal information will not be disclosed to a third party without your permission. In certain circumstances and in accordance with applicable law, however, we may be required to disclose information to public authorities or the police, for example in cases of suspected credit-card fraud.
Transfer to other data processors
Information required for product delivery is transferred to the shipping provider used by Krull Studio. This partner processes personal information only on behalf of Krull Studio and in accordance with Krull Studio's instructions.
Cookies
We use cookies on our website.
You have the right to access the information we process about you, subject to certain statutory exceptions. You also have the right to object to the collection and further processing of your personal information. You have the right to have your personal information corrected, deleted or restricted in accordance with applicable rules. You also have the right to obtain information about yourself that you have provided to us and to have these data transferred to another data controller.
Links to other websites
Our website may contain links to other websites or integrated sites. We are not responsible for the content of other companies' websites or their practices regarding the collection of personal information. When visiting other websites, we encourage you to read the website owner's privacy policy and other relevant policies.
How to make a complaint
If you would like to complain about the processing of your personal information, please contact us by telephone or email. You may also contact the Danish Data Protection Agency (Datatilsynet), Borgergade 28, 5th floor, DK-1300 Copenhagen K, Denmark.
